Complaint Redressal
Last updated: 1 August 2026
If something hasn't gone as expected, we'd like the chance to fix it first. Here's how to reach us, and what to do if you're not satisfied with the outcome.
Step 1 — Write to us directly
Email connect@vittmantra.com or call +91 73531 91111 with details of your complaint. We aim to acknowledge every complaint within 2 working days and resolve it within 21 working days.
Step 2 — Escalate within VittMantra
If you’re not satisfied with the initial response, reply to the same email thread requesting escalation, or write to us at our registered address: #61/49, Ground Floor, 20th B/21st Cross, 20th Main, Marenahalli, Vijayanagar, Bangalore – 560040.
Step 3 — AMC or RTA
Since your investment sits directly with the relevant AMC and its registrar (RTA), complaints about a specific transaction, NAV allotment, or redemption payout can also be raised directly with that AMC’s investor service desk.
Step 4 — SEBI SCORES
If your complaint remains unresolved, you may lodge it with the Securities and Exchange Board of India (SEBI) through the SCORES portal (SEBI Complaints Redress System) at scores.sebi.gov.in, or through the ODR (Online Dispute Resolution) portal for securities market disputes.
AMFI
As an AMFI-registered distributor (ARN-118252), we are also subject to AMFI’s code of conduct for distributors. Concerns relating to distributor conduct can be referred to AMFI.